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Get an instant 20% discount on all products when you apply the coupon code 'welcome' in your shopping cart. Start shopping now and enjoy the savings!

Payments

Information about payment issues

Payments

We accept payments through various methods, including Zelle, Bitcoin, Moneygram, and Western Union. These payment options provide flexibility and convenience for our customers. When placing your order, you can select the payment method that best suits your preferences. We strive to offer diverse payment options to ensure a smooth and secure transaction process

We accept payments in USD, EUR, and GBP. When making payments through Western Union or Moneygram, you have the option to use the local currency of your country of residence. However, it is important to inform us about the currency you have chosen for payment. We strive to accommodate various currencies to provide a seamless payment experience.

If you have already placed an order and wish to change the payment method you have selected, please submit a ticket to our customer service team. They will be able to assist you with the necessary steps to update your payment method. We value your satisfaction and are here to provide the support you need to ensure a smooth transaction process.

 


 

For payment confirmation, our collectors are required to visit the bank to collect payments made via Western Union or Moneygram. This process typically takes between 24 and 48 hours, although weekends and national holidays may extend this timeframe. Additionally, we allow 24 to 48 hours for our Zelle service provider company to validate the payment and deposit it into our account. Once this timeframe has passed, we will provide the necessary instructions to our warehouse to ship your parcel. It is important to note that Bitcoin offers the quickest and safest form of payment, with payment confirmation usually taking only a few minutes.

If you provide incomplete or inaccurate payment information, there is no need to worry. Once we become aware of this situation, we will promptly contact you to request the necessary corrections. Rest assured that you will not incur any financial loss as a result of this error. We strive to ensure a smooth and secure payment process for our customers, and we appreciate your cooperation in providing accurate payment details.

To make a payment through Western Union or Moneygram, you have two options. Firstly, you can visit your nearest local agency and complete the payment in person. Alternatively, you can utilize online banking services by following the instructions provided to you via email. After making the payment, it is crucial to share the payment information received from Western Union or the Moneygram agency. This step is essential for us to collect your payment accurately. To provide the necessary details, kindly fill out the form you received.

IMPORTANT NOTE:  Please be aware that Western Union or Moneygram services are not intended for commercial purposes. When making the payment, it is important to specify that you are sending the money to a friend. This ensures a smooth transaction process and compliance with the terms and conditions of the payment service providers.

To make a payment through Zelle, please follow these steps:

  1. Register: Start by registering your email or U.S. mobile number through the Zelle app or your mobile banking app.
  2. Select Recipient: Choose the person you wish to send the payment to and enter their preferred email address.
  3. Enter Amount: Specify the amount you want to send.

Zelle provides a quick and secure method to transfer money using your trusted banking app or the Zelle app (if your bank does not offer Zelle). There are no specific upper or lower limits on payments. To complete your payment, submit it to the email address provided by our payment processor on the checkout page when placing your order.

Afterwards, please provide us with your First Name, Last Name, Payment ID/Confirmation number, and the amount sent via the checkout form. We will verify your payment and label it as "Payment Received" accordingly.

We appreciate your prompt payment and cooperation throughout the process.

To buy Bitcoin, you can follow these general steps:

  • Choose a Bitcoin exchange or cryptocurrency platform: Select a reputable and reliable cryptocurrency exchange or platform where you can buy Bitcoin. Popular options include Coinbase, Binance, Kraken, and Bitstamp.
  • Create an account: Sign up for an account on your chosen platform. Provide the required information and complete the verification process, which may involve providing identification documents in compliance with the platform's Know Your Customer (KYC) requirements.
  • Fund your account: Once your account is set up, you'll need to deposit funds into your account. This can typically be done through various methods, such as bank transfers, credit/debit cards, or other supported payment options, depending on the platform.
  • Place an order: After funding your account, navigate to the Buy/Sell section or trading interface of the platform. Specify the amount of Bitcoin you wish to purchase and review the transaction details, including the current exchange rate and any applicable fees.
  • Complete the purchase: Confirm your purchase and proceed with the transaction. The platform will execute the order and deduct the corresponding amount from your account balance, giving you ownership of the purchased Bitcoin.
  • Secure your Bitcoin: Once the purchase is complete, it's crucial to store your Bitcoin in a secure digital wallet. You can choose from various wallet options, including software wallets, hardware wallets, or online/cloud-based wallets. Follow the instructions provided by the wallet provider to set up and secure your wallet.

Please note that the specific process may vary slightly depending on the chosen platform and local regulations. It's important to do thorough research, consider security measures, and be mindful of any applicable fees when buying Bitcoin.